European Success Stories
We have made a worldwide impact by delivering our products to customers from numerous countries. We’ve organized our customer testimonials by continent, so you have an overview of experiences from the particular area.
Welcome to the success stories from Europe!
Bulgaria
Dr. Shterev from Bulgaria – Providing Patients with Excellent Care Using the Philips iU22
2020 was an unusual year, and we are glad that despite the unfortunate circumstances, we still had the possibility to assist many doctors in serving their patients.
One of them was Dr. Shterev from Bulgaria. Dr. Shterev was looking for a reliable supplier who could provide an ultrasound that would support his daily practice. That is when he learned about us.
“LBN Medical was recommended to me by a colleague of mine. I was happy to communicate with the staff, because they were very polite and gave me nice offers for the ultrasound brand machines I needed”
When purchasing used equipment, many questions arise regarding its condition, image quality, and how long the system might last.
But as Dr. Shterev knew from his colleague who worked with us before, he did not need to worry. With our sales representative Simon, they found a solution that was a great fit for his practice.
And after receiving the Philips iU22, and using it to examine his patients, he could see for himself that the ultrasound worked perfectly.
“The ultrasound machine is really satisfying, I can complete my daily tasks with no obstacles. It came with the features and software I needed, even more. The quality of the image and the speed is excellent.”
We are happy to support another customer who is now able to deliver fantastic healthcare to his patients.
Denmark
General Practitioner Improves Service for Clients with Help from LBN Medical
A general practitioner who runs a popular medical practice in Nørresundby, Denmark, bought a Philips ultrasound machine from LBN Medical. This improved his service to his clients and gave him professional challenges in the everyday work at his clinic.
We asked him a couple of questions to learn more about him and his experience with us, see below:
Why buy an ultrasound for a private medical clinic?
I want to give a better service to my patients, and I have a passion for learning more and for challenging myself professionally. all this is possible by investing in the Clearvue550 ultrasound from LBN Medical.
Why does he recommend LBN Medical?
How does the ultrasound improve my clinic?
How am I developing the use of ultrasound in my clinic?
What is my vision?
Assisting the Danish Defence with Two C-arms
In 2020, we assisted the Danish Defence with two C-arm systems that will be used in their operations.
We were pleased to be contacted by the Danish Defence Acquisition and Logistics Organization (DALO), (in Danish: Forsvarsministeriets Materiel- og Indkøbsstyrelse) to support them when making a difference in the world.
DALO is a joint service unit under the Ministry of Defence. It oversees the purchase and service of equipment within the Danish Defence and Danish Emergency Management Agency (DEMA) (in Danish; Beredskabsstyrelsen), to aid their ongoing operations at home and abroad.
Our Key Account Manager was happy to assist with their project and guided DALO in finding the right C-arms, based on the needs.
Making sure that the C-arms would be delivered as soon as possible.
By now, the two Siemens Arcadis Varic C-arms have been received and are ready to be used in action.
Italy
Upgrading an Italian Customer to a Siemens S2000
A good customer from Italy contacted LBN Medical A/S because he wanted to buy a Siemens S2000. Since he wanted to help a Doctor from Rimini upgrade his system.
The Doctor worked in radiology applications, specifically small parts. He went from a Siemens G40 to a high end system, Siemens S2000, which compared to G40 has higher quality convex and linear probes.
The Customer’s previous experience collaborating with LBN Medical A/S was good. He had worked with the company before but with another employee. He was satisfied with that co-working and the prices.
This time, while working with a new employee, he was even more delighted for the collaboration. This was due to the fact that our employee perfectly understood the issues which came up during the buying process and she tried to solve them using her negotiation skills.
Poland
Assisting with Growing Rental Business of Mobile CTs in Europe
At the beginning of 2020, we got contacted by a Polish company that focuses on providing medical services to the diagnostic imaging industry.
They were looking for a CT scanner that could be installed in a mobile trailer. During the purchasing process, some challenges arose when picking a CT that could do the job needed.
However, as the customer shared with us afterward, they were satisfied with how everything was handled by our Key Account Manager – Mathias, and the rest of the team involved:
“It has been a pleasure to work with LBN Medical. Quick response, good communication, and very patient and helpful staff with an excellent understanding of the problems that arose during the purchase process. What is more, LBN Medical took care of the safe transport of the CT scanner from Denmark to Poland.”
Since quality is very important for us, we were happy to hear that:
“The CT scanner (GE BrightSpeed Elite 16-slice version) I purchased from LBN is in a very good condition, the quality of the images is excellent, and the system is both reliable and easy to use. High-quality CT scanner at a reasonable price.”
And what is the best about it all? This CT scanner assists our client with the development of their business:
“The successful purchase of a good quality CT scanner has enabled us to grow our rental business of mobile CT scanners in Europe. We are able to offer our customers the opportunity to perform better quality scans and a more user-friendly system.”
This cooperation was a start of a great partnership and we are excited to say that we are continuing to support this client in expanding their business.
Romania
Samsung HS60 Streamlining Dr. Laura’s Elastography Workflow
Dr. Laura was in need of an ultrasound that would help streamline the Elastography workflow at her clinic in Romania.
This type of examination is frequently performed at the clinic and thus, it was very important for her to have a highly efficient and accurate system.
She wanted a Samsung system.
“I highly recommend the Samsung ultrasound for Elastography due to its superior imaging technology and dedicated Elastography modes. Samsung’s technology provides incredibly detailed information on tissue stiffness, setting it apart from other brands.” – Dr. Laura
Our Key Account Manager Tiberiu assisted Dr. Laura in finding the perfect machine that could provide exactly that.
They settled on the Samsung HS60 ultrasound.
“Having this advanced Samsung ultrasound significantly streamlines the elastography workflow. It offers real-time electrograms, making the process much more efficient and allowing for quicker and more accurate assessments” – Dr. Laura
Dr. Laura has been very impressed with the HS60. These are some of the many reasons why she strongly recommends getting a Samsung ultrasound machine.
Finding the most suitable ultrasound for your clinical needs can be a long and challenging process.
We strive to make it as easy and straightforward for our customers as possible.
Looking back at the decision and purchase process, Dr. Laura has expressed how happy she has been with the purchase and the service we have provided.
“The quality of the ultrasound equipment I received from LBN Medical was outstanding. The system was thoroughly inspected and tested to ensure it met high standards of performance and reliability.” – Dr. Laura
Dr. Laura was impressed with the effort and work Tiberiu put into this project and mentioned how he went above and beyond to ensure she had a good experience.
“The salesperson I dealt with was very professional and went above and beyond to ensure that I was making the right choice. They even arranged a thorough presentation of the ultrasound scanner through a video call, ensuring that I knew exactly what to expect. This level of dedication and transparency gave me great confidence in my decision to buy from LBN Medical.” – Dr. Laura
We are very proud to be able to deliver amazing products like the Samsung ultrasounds we have in stock. But even more so, we are happy to continuously provide our customers with the best service possible.
United Kingdom
Supporting Veterinary Care in Manchester with GE Vivid IQ
When Gavin McDonagh, a veterinarian from Veterinary Peripatetics in Manchester, UK, needed a quality ultrasound machine, he found exactly what he was looking for. He discovered LBN while searching online for refurbished ultrasound systems and was impressed by the professional and easy-to-navigate website. Unlike many other sites he came across, he explained our website stood out for its organization and wide selection.
After reaching out, he connected with Kris from our team. “Kris was brilliant from the very beginning. He took the time to walk me through the different machines, their capabilities, their prices and how they’d work for veterinary care. He’s the main reason I chose to go with LBN.”
The veterinarian later visited our facility, where Kris guided him through the selection process until they ultimately found the perfect match. Mr. McDonagh initially opted for Philips CX50 ultrasound, but finally settled on GE Vivid IQ.
Mr. McDonagh’s experience didn’t end with the purchase. Shortly after installation, he encountered a few minor issues with the system. “This is where Kris and LBN really went above and beyond,” he recalls.
“Kris resolved the problems immediately, making sure I didn’t miss a single day of work. It’s easy for a company to look good when things go smoothly, but when challenges come up, you need someone who will step up—and Kris did just that.”
With his new GE Vivid IQ ultrasound, Mr. McDonagh’s practice is now better equipped to deliver high-quality care to his furry patients.
“I couldn’t recommend LBN highly enough and I’ll definitely be returning for any future purchases’’, he added.
Interested in becoming the next story on our customer success page?
Get advice from our competent sales team. They might just speak your preferred language!
Nadiya Andersen
Key Account Manager – Ukrainian, Russian, English, and Danish
Luka Grobenski
Key Account Manager – English, Croatian, Slovenian, Serbian, Macedonian, and Bosnian
Tiberiu Chiper
Key Account Manager – Romanian, English, Italian, and Danish