Medical Imaging Spare Parts – FAQ

LBN Medical offers a wide range of medical imaging spare parts. We offer parts from all the major brands, including Siemens, Philips, Canon, GE, and more. Furthermore, our large stock holds parts for all medical imaging modalities, such as ultrasound machine parts, MRI spare parts, CT scanner spare parts, and more.

You can always rely on us for fast delivery, we know that this is of importance to you.

We offer both new and high-quality used medical imaging parts and if you have a request for a part not in stock, we also source on demand. Our experienced parts department has a large and reliable network.

In 2022, LBN Medical was acquired by DirectMed Parts & Service, the largest diagnostic imaging parts supplier, which now gives us access to additional 65.000 parts from our US inventory. 

Medical Imaging Spare Parts – Quick Overview

LBN offers both new and used medical imaging spare parts

  • Our medical spare parts department focuses purely on parts requests – sourcing and ordering
  • The deadline for order and shipment of medical imaging parts from stock same day is 16:00
  • Deadline for orders from OEMs (1 day lead time to us) 15:00
  • We also do exchange deals, usually, we need defective parts returned to us within 2 weeks
  • We can blind ship medical imaging parts directly to sites on your behalf

Our warehouse set-up prioritizes parts turnaround same day. Furthermore we have a skilled packaging team who ensures professional packaging for safe transport. We know that this is important to avoid transport damages.

Contact us and we will be happy to help you find the medical spare parts you need, regardless of whether it is ultrasound machine parts, CT scanner spare parts, MRI spare parts, ultrasound probes, or something else.

FAQ to our Spare Parts Team

  • 1. I want to request a part, what information should I have available to get the best support?

    The main details we need to provide the best support will be a part number, a brief description of the part and the model name of the system the part is needed for. It would be great if you can also forward a picture of the part. You can send all these details to parts@lbnmedical, and our parts team will make sure to reply as soon as possible.

  • 2. Can you ship parts worldwide? Can you arrange it for me?

  • 3. Can you ship direct to third party (ie hospital) if needed?

  • 4. Which carriers do you use?

  • 5. How do you ensure the parts are packed safely for transport?

  • 6. What is the lead time from placing the order until the part is shipped out?

  • 7. Until what time can I send you the order so it can be proceeded the same day?

  • 8. Which are the main brands you are dealing with?

  • 9. What systems are the parts you are selling needed for?

  • 10. How can I pay my purchase? Is there any fee when paying via credit card or Paypal?

  • 11. In case I have the defective part available, shall I ship it to your facilities when I place the order?

  • 12. What about if the part is not working, do you offer warranty?

  • 13. Can I make a claim?

  • 14. In case I buy a part and then I realize I don’t need it anymore; can I return it?

  • 15. Can I rent a part or have a part repaired?

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