South American Success Stories

We have reached and helped customers in many countries around the world. To make it easier for you to explore, we have grouped our customer testimonials by continent, offering a glimpse into the experiences in your area of interest.

Introducing the success stories from South America!

Bolivia

Optimizing OB/GYN Operations at a Bolivian Clinic

Maybe you have experienced it too.

You are in the middle of an examination and several problems occur:

The poor silicone buttons get stuck.
The gray scale cannot differentiate anything.
The dullness of the monitor makes it hard to see.
The resolution is disappointing.

These are issues that doctors at a clinic in Bolivia had experienced with their previous ultrasounds.

So, one of the owners, Mr. Rene decided it was time for an upgrade.

Customer testimonial from a Bolivian clinic - ultrasound

We had the pleasure of providing this upgrade. We delivered three Samsung WS80A ultrasound systems. These ultrasounds are mainly used for OB/GYN examinations.

Our Key Account Manager, Alba Parareda Gracia, handled the entire project and made sure that the Samsung systems met the customers’ expectations.

Bolivia - customer testimonial in search of an ultrasound

“The systems had nothing to envy from other brands in terms of image quality and price. The quality of the images is clear and helps the doctor to diagnose.” – Dr. Neftali

Dr. Neftali is one of the many doctors who will be using the Samsung WS80A regularly. He is also the reason why Mr. Rene decided to work with us at LBN Medical:

“We bought these WS80A by reference from Dr. Neftali, who had already worked with one in a public hospital. He recommended it to us. The 3 we have we bought from LBN.”

Previously, Dr. Neftali had worked with a Samsung ultrasound system at another clinic. This is why he was confident in recommending this brand to Mr. Rene, who chose to get the system from us.

Mr. Rene kindly explained why he was confident in doing business with us. Although the quality of the systems was important. The care that Alba put into the project was equally important to him:

“We recommend buying from LBN due to the quality of the equipment offered.

But also because of the friendly and diligent attention, as well as the trust that the company inspires in us.”

We know how important it is for health professionals to provide the best possible care for their patients. We are happy that these customers put their trust in us and our product.

Chile

Bringing Better Ultrasound Imaging to Chile with GE Voluson S10 BT22

We recently helped Dr. Jure, a gynecologist from a small town in Chile, find the right ultrasound machine for his practice. After looking at different options, he chose the Voluson S10. Our Key Account Manager Alba was available for any questions and guidance, though the customer had a clear vision in mind.

Alba made sure the whole experience was smooth and stress-free. He mentioned, “Alba was great—professional, friendly, and never pushy. She let me make my own decisions, which made the buying process so much easier.”

Small gestures alongside attentiveness left a warm impression: ‘’In the years that I have been working and buying equipment, I have never been treated like this.’’

Customer testimonial from Chile, LBN Medical - GE Voluson S10 BT22 ultrasound

Dr. Jure was thrilled with his choice, saying, “The ultrasound has everything I needed. I’m very satisfied with the purchase. Thank you, and congratulations to your team.”

He explained that it’s often difficult to get high-quality equipment privately in Chile because of the high costs, so he was pleased to find a reliable option.

With the Voluson S10, Dr. Jure can now work more efficiently, continuing a career in ultrasound imaging that started in 1999. He was especially happy that the equipment arrived in excellent condition, looking almost new. Because of his positive experience, he has already recommended us to several colleagues, showing his trust in our products and service.

We’re proud to support medical professionals in Chile with high-quality equipment that fits their needs, and we look forward to making a difference for more clinics in the future.

Guyana

Helping Natives in the Amazon with Cancer Diagnosis

Dr. Carl Niamatali is the Director of the Guyana Cancer Prevention Society, a non-governmental organization (NGO) based in Georgetown, Guyana.

The mission of the Guyana Cancer Prevention Society is cancer prevention as well as early cancer detection.

They raise cancer awareness and implements screening programs for early detection, in particular, to increase survival rates among indigenous people in the Amazon rainforest.

However, Dr. Niamatali had trouble finding the right supplier that could offer the medical imaging equipment he needed, at the right price and quality. He had several poor experiences.

That was until he met Alba Parareda Gracia, one of our Key Account Managers, at Medica in Düsseldorf. And that meeting turned out to be the beginning of a great business relationship.

So, why LBN Medical?

After many discussions and telephone conversations with Alba, he understood that LBN Medical was the right company to start a collaboration with. As Dr. Niamatali said: “Alba made everything easy, she was very persistent and detail-oriented.”

Dr Niamatali considers LBN Medical to be a knowledgeable partner. When buying his first system from us, the Siemens Acuson X700, he received all the necessary information and Alba was always there to answer his questions.

He was very happy when the system arrived in Guyana as it was immediately clear that the quality of the images was excellent, and the system was reliable and easy to use, as he was promised.

Additionally, as it is not always easy to raise funds for his NGO, it is more affordable for him to buy high-quality pre-owned medical equipment rather than new.

During his visit in our office in Denmark in February 2020, Dr. Niamatali confirmed that he is planning to buy all his future imaging equipment from us:

“If I buy another piece of equipment, it will be from LBN Medical. Because you get the best, you get a back-up and you get a good service. And the machines are great.”

All this equipment will be used to look after the inhabitants of the Amazon, and we are excited to help Dr. Niamatali on his journey to increase their cancer survival rates.