CT Scanner Success Stories
Interested in customer testimonials for CT scanners? You have landed in the right place. Discover various success stories and see what partnering with LBN Medical could bring to your practice.
Assisting with Growing Rental Business of Mobile CTs in Europe
At the beginning of 2020, we got contacted by a Polish company that focuses on providing medical services to the diagnostic imaging industry.
They were looking for a CT scanner that could be installed in a mobile trailer. During the purchasing process, some challenges arose when picking a CT that could do the job needed.
However, as the customer shared with us afterward, they were satisfied with how everything was handled by our Key Account Manager – Mathias, and the rest of the team involved:
“It has been a pleasure to work with LBN Medical. Quick response, good communication, and very patient and helpful staff with an excellent understanding of the problems that arose during the purchase process. What is more, LBN Medical took care of the safe transport of the CT scanner from Denmark to Poland.”
Since quality is very important for us, we were happy to hear that:
“The CT scanner (GE BrightSpeed Elite 16-slice version) I purchased from LBN is in a very good condition, the quality of the images is excellent, and the system is both reliable and easy to use. High-quality CT scanner at a reasonable price.”
And what is the best about it all? This CT scanner assists our client with the development of their business:
“The successful purchase of a good quality CT scanner has enabled us to grow our rental business of mobile CT scanners in Europe. We are able to offer our customers the opportunity to perform better quality scans and a more user-friendly system.”
This cooperation was a start of a great partnership and we are excited to say that we are continuing to support this client in expanding their business.
Mobile CT Scanner – Opportunity for Higher Testing Capacity and Large-Scale Experiments
The variety and diversity of our customers is quite spectacular. Sometimes we get to cooperate with a smaller private clinic in Zimbabwe, and sometimes it is a well-known established company with more than 100 years of history and yearly revenue of around 1 billion DKK (134.462.000€). That is the Danish Institute of Technology (Teknologisk Institut, in short TI).
TI has many years of experience in business and transactions, hence, they are very direct and clear about what they want to do and how they want to do it. This organization has a team of experienced employees who decide where to get the equipment they need. Since 2015, when they purchased a Toshiba Aquilion from us, we have been among their suppliers of medical imaging equipment.
And why do they continue to collaborate with us?
“TI prefers a long-term relationship based on mutual understanding of our range of applications. We get that from LBN Medical.”
This year, TI decided to acquire another CT scanner trailer so that they can increase their testing capacity. To fully cover the customer needs requires focus and research of the customer’s activity areas.
Our Key Account Manager invested the required amount of time by talking to TI and understanding their needs to find the best solution within our capabilities. And she was successful:
“For TI it is important to get value for money. Not only at purchase, but the total cost of ownership is of major importance. That is why we chose LBN Medical.”
After agreeing on the GE Discovery Optima CT540, the system had to be installed into a shielded trailer. It was not the first time that our technicians installed medical equipment inside of a trailer, and thus, everything went smoothly. During projects like this, complications are very common.
Customers may worry about these situations, but we are very proud that, when asked, TI stated:
“LBN is highly supportive during the sometimes very chaotic experiments in the field.”
At this point, the CT trailer is in use and is supporting TI in their daily operations:
“Having the CT scanner installed in a shielded trailer opens for much more testing capacity and experimental designs as we can take the scanner to the experimental facility. This opens for large-scale experiments and efficient workflows.”
Thank you Teknologisk Institut for trusting us with this project. We look forward to our future cooperation.
Bringing Advanced CT Imaging to Somalia with Canon Aquilion Prime
In September 2023, we completed the installation of an Aquilion Prime CT system at a newly built hospital in Mogadishu, Somalia. This project was an important step in improving healthcare services in the region, and it was led by our Key Account Manager, Omar Kassar.
The installation was carried out in a single trip over five days, with two skilled engineers managing the process. Despite facing a few technical challenges, our team successfully overcame them, completing the installation on time.
After thorough testing and training, the system was handed over to the hospital staff, fully operational and ready to serve patients.
Dr. Mohamad Elmi, who requested the CT system, expressed his satisfaction by how easy the entire process was.
Omar shared:“Dr. Elmi is very happy and satisfied. Everything went smoothly without any problem.”
The Aquilion Prime installation in Mogadishu demonstrates our commitment to providing reliable, high-quality medical equipment, even in challenging environments.
We are proud to support the healthcare community in Somalia, helping them improve patient care with a quality product.
Projects like this reflect our ongoing mission to enhance patient care globally.
By delivering top-tier equipment and ensuring smooth installations, we aim to make a real difference in communities that need it most.
Our Job Has Meaning – Engineer’s Story
It is not every day we get to see or hear about the impact our work can have on people around the world.
One of the most touching stories we have heard was told during a company meeting by Hisham – our engineer who performs installations and after-sales services around the world.
A few years ago, he went to work on a CT scanner we sold earlier.
In the hospital waiting room, people with different injuries and illnesses lined up waiting for a CT scanner to ensure proper diagnosis and thereby treatment. However, the CT scanner was down.
With the nearest CT scanner 400 kilometers away, people were hoping that it could be fixed to save them the long and strenuous travels.
But one family stood out – a worried mother with her son who, due to an accident, damaged his eyes and fell into a coma.
When the mom found out the machine, which could potentially save her son’s life, did not work, she burst into tears fearing the worst.
Our engineer’s initial plan was to finish the next day, as there was a lot of work to be done on the system, but when the hospital staff told him about the child, he decided to work until it was done.
And he succeeded. The scanner was up and running that same day.
Thanks to that, the healthcare professionals could scan the child to find a brain hemorrhage, perform an emergency operation, and save his life.
When the exam was finished, the mother gave a big hug to our engineer, now crying even harder, but this time because she was so happy getting the hope for her son’s life back.
That day, Hisham was a hero in her eyes.
With this story, we are even more confident that our job has meaning and improves access to critical healthcare around the world.
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